john morrison instagram Why Australia's internet is the worst in the world

I have had internet issues for months. This is my "customer support" disaster experience speaking to my "complaint manager".

Some parts have been fast forwarded for brevity, but the essential message is not altered.

The most recent issues have been since November 2018. After complaining, I was offered a $400 refund. I'd prefer to have a stable internet service.

What makes this worse is the fact that NBN now manage the cable network on behalf of Telstra. Even though I am not using the NBN, I am now at the mercy of NBN engineers to fix problems. At the insistence of Malcolm Turnbull, Telstra unloaded their legacy HFC cable network to NBN. I'm sure Telstra was happy with this arrangement, and NBN had no idea what they were purchasing.

The belief was the HFC network would make it cheaper/faster to complete the NBN rollout. But in reality, it will end up costing much more due to the ongoing cost to maintain this legacy network.

NBN needs to get a "refund" for the HFC network, and get back to FTTN, FTTC, FTTP, FTTB,FTTH installations.

#telstra #fail #nbndisaster

john morrison instagram Why Australia's internet is the worst in the world
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News & Politics	Upload TimePublished on 13 Aug 2019

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